Help centre
Who manages the reps, and do we have to coach them?
A Caption manager sits over the calls every day, listening, coaching and correcting: the opener, the objection handling, the email and the order of the day. You get a weekly read of the numbers and what changed. You do not have to coach anyone.
What the manager does
- Listens to live calls and corrects the opener and the objection handling.
- Reviews the emails and the order of the day.
- Reads what the market is saying back, each week, and changes the board, the messaging or the criteria to match.
- Takes fifteen minutes with you each week, if you want it.
It is the difference between a rep who improves each week and one who settles. What an SDR manager does all day has the longer version.
Who the reps are
Experienced B2B sales conversationalists, employed and managed by us, working your market and no one else’s while they are on it.
Last reviewed 9 October 2026. Anything here that has changed, tell us.
Still a question? Ask it on the call.
Fifteen minutes, no slides. Bring the market and we will give you a straight answer.
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